Patient-Centered Pharmacy Services: A Literature Review on Improving Patient Outcomes through Pharmacy Interventions

Abstract

Patient-centered pharmacy services have emerged as a critical approach in modern healthcare, focusing on personalized care that addresses individual patient needs, promotes medication adherence, and enhances overall patient outcomes. This literature review aims to synthesize current research on the impact of patient-centered pharmacy interventions, such as Medication Therapy Management (MTM), patient counseling, health screenings, and follow-up care. A systematic search of recent literature from 2016 onward was conducted across several databases to identify studies examining clinical, economic, and patient-reported outcomes associated with these services. Findings indicate that patient-centered pharmacy interventions are associated with improved clinical outcomes, higher patient satisfaction, and reductions in healthcare utilization. Despite these benefits, barriers to implementation—such as resource limitations and lack of integration with other healthcare providers—remain significant challenges. Future research should focus on addressing these barriers and evaluating the long-term effectiveness of patient-centered approaches in pharmacy. This review underscores the value of expanding pharmacist roles within healthcare teams to achieve optimal patient-centered care.