Analyzing the Relationship between Health Records and Patient Satisfaction

  • Ahmad Abdul Rahmanm Al Hemd et al.
Keywords: Health Records, Patient Satisfaction, Electronic Health Records (EHRs), Healthcare Quality, Communication, Informed Decisions, Clinical Interactions, Trust, Transparency, Data Privacy.

Abstract

Analyzing the relationship between health records and patient satisfaction is crucial for improving healthcare quality. Electronic health records (EHRs) play a significant role in ensuring that patient data is accurate, accessible, and up-to-date, which can enhance communication between healthcare providers and patients. When healthcare professionals have comprehensive records, they can make informed decisions that lead to personalized care plans, resulting in better health outcomes. Additionally, patients who feel informed about their health information are more likely to engage actively in their care, which contributes positively to their overall satisfaction with the healthcare experience. Moreover, patient satisfaction can be influenced by how health records are utilized in clinical interactions. Effective use of EHRs not only streamlines administrative processes but also fosters transparency and trust in the provider-patient relationship. Patients appreciate when healthcare providers can quickly access their medical history, medications, and previous consultations during appointments, leading to a more efficient and satisfying encounter. However, challenges such as data privacy concerns, the quality of information recorded, and the usability of EHR systems can impact the perception of care. Thus, understanding how these factors interplay is essential for healthcare organizations aiming to enhance patient experiences and satisfaction.

Author Biography

Ahmad Abdul Rahmanm Al Hemd et al.

Ahmad Abdul Rahmanm Al Hemd 1, Sabhaa Oudah Alhawiti 2, Mona Humod Alasiri 3, Khalifa Mashaan Awadh Al-Shammari 4, Mohammed Muzil Nahar Alshammari 5, Yahia Hamoud M Albulihed 6, Nseer Fahad Nseer Allahem 7, Alweldali, Mohammed Bateh J 8, Abeer Ahmad Mohmmad Qaysi 9, Hamad Hoori Alrawili 10

  • Technician-Health Informatics, South of Al-Fayziyah Primary Health Care Center Buraidah, Saudi Arabia
  • Technician-Health Informatics, King Abdulaziz Specialist Hospital- taif, Saudi Arabia
  • Technician-Health Informatics, King Abdulaziz Specialist Hospital- taif, Saudi Arabia
  • Medical Records, Al-Sabaan Health Center -Hail, Saudi Arabia
  • Health informatics technician, Maternity and Children's Hospital in Hail, Saudi Arabia
  • Health informatics technician, Prince Mutaib bin Abdulaziz Hospital, Sakaka, Al-Jouf, Saudi Arabia
  • Medical secretary technician, Al-Jouf Health Cluster, Saudi Arabia
  • Health informatics technician, Ministry of Health Branch- Northern Border Region, Saudi Arabia
  • medical record, Eradah Complex For Mental Health -Tabuk, Saudi Arabia
  • Health Assistant, Primary Health Care Center in Al-Salhiya Al-Awsat – Arar, Saudi Arabia
Published
2024-02-04
Issue
Vol 2023 No Issue 3 (2023)
Section
Regular Issue
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